Do you have a passion for service? Are you gifted in coming up with ways to add value to everyone around you, in both work and home? Are you energetic, the friendliest one in the room, and always the one organizing and/or implementing ideas? If you said yes to the above, we want to meet you!


Job Description

Garland/Rowlett, TX - We are currently looking for a branch assistant to manage inbound calls and provide office administration support. Additionally, the branch assistant will be tasked to help the Branch Marketing Manager, the Branch Sales Manager, and the Branch Manager with developing and implementing new ways to increase our value-add to our clients, our team, and our community, as well as ways to increase production through marketing and sales support activities. This position will be a combination of adhering to daily tasks/duties, working on new projects, and working with the management team to create new opportunities for growth.

The ideal candidate is outgoing, energetic, and very well spoken.  They enjoy finding new and better ways to add value to their team, and their customers.  They understand that "we" is more important than "me", and together we win.  They are self-motivated, and driven to succeed.  They are reliable, and can be given a project to complete from beginning to end, with minimal oversight.  They are adept in technology, and are willing to continuously be challenged to learn and grow.

Skills & Experience

Education and/or Work Experience Requirements:

  • Bachelor’s degree is preferred, but not required
  • Mortgage experience a plus, but not a requirement.
  • Bilingual fluency in both English & Spanish a plus, but not a requirement.


  • Strong written and oral communication skills
  • Ability to multitask and manage one’s time
  • Works well in fast paced environment
  • Must have strong computer knowledge
  • Customer service orientation and creative thinking to find appropriate/alternative programs for unique situations
  • Demonstrated ability to gather data from multiple sources, test assumptions, evaluate alternatives and recommend action
  • Bilingual in English & Spanish a big plus

About Service First Mortgage

At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

We empower consumers with responsible home loans that effect positive change in their financial freedom.

We believe that financially secure individuals make for a safer, sustainable community.

We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.

We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives; discarding the obvious, leaving behind the traditional modes of thought, and throwing away preconceptions.

We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts.

Service First Mortgage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Service First Mortgage complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


For more information about The Davidson Group, a branch of Service First Mortgage, visit our About The Davidson Group page.